Tarmac Delay Plan
Occasionally, aircraft may be diverted to Richmond (RIC) or delayed for departure for extended periods for reasons that could include high traffic volumes or inclement weather.
To assist customers, RIC has developed a Tarmac Delay Plan as required by the U.S. Department of Transportation (USDOT), outlining the airport’s role during periods of excessive delays. The purpose of this plan is to establish a partnership between the Capital Region Airport Commission, passenger airlines at RIC, the Transportation Security Administration (TSA), concession operators, the Federal Aviation Administration (FAA), U.S. Customs, and ground support service providers to assist the passenger airlines that serve RIC or divert to RIC in the event a flight becomes delayed for any reason and passengers are on board the aircraft for long periods of time.
Plan details can be viewed at this link. Tarmac Delay Plan 2017
Title VI Civil Rights Statement of Policy
CAPITAL REGION AIRPORT COMMISSION
The Capital Region Airport Commission (the “Commission”) is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, creed, color, national origin, or gender as provided by Title VI of the Civil Rights Act of 1964. The Commission has established a complaint procedure for any person who feels that he or she has been subjected to such discrimination. This procedure does not deny or limit the right of a complainant to file a formal complaint with an outside agency, such as the U.S. Department of Transportation (USDOT) or the Federal Aviation Administration (FAA), or to seek private legal counsel regarding discrimination.
Oversight of Title VI compliance is the responsibility of the Commission’s Title VI Coordinator. Communications with the Commission’s Title VI Coordinator should be directed to:
Russell L. Peaden, C.M.
Title VI Coordinator
Capital Region Airport Commission
1 Richard E. Byrd Terminal Drive, Suite C
Richmond International Airport, VA 23250
Tel: (804) 226-8520
Fax: (804) 652-2605
TTY: (804) 226-1437
Download the Commission’s Title VI discrimination complaint procedure for information on how to file a discrimination complaint.
Download the Title VI Discrimination Complaint Form to file a discrimination complaint.
Americans with Disabilities Act – Title II: Requests for Accommodations and Grievance Procedures
In accordance with Title II of the Americans with Disabilities Act (ADA) of 1990 and its implementing regulations, as well as Section 504 of the Rehabilitation Act of 1973, the Capital Region Airport Commission (CRAC) does not discriminate on the basis of disability in admission to, access to, or operation of its programs, services, or activities. Download CRAC's Requests for Accommodations and Grievance Procedures to request reasonable accommodations at RIC or for information on how to file a discrimination complaint.