AIRPORT SERVICES

Richmond International Airport offers stress-free traveling at its finest, thanks in part to our new terminal design. Besides spacious ticketing and baggage claim halls, there are several shopping and dining options within the airport. Other amenities include an Inter-Faith Chapel, banking facilities and a Visitor Information Center – a great place to find information about Richmond and the surrounding region.

We’re pleased to feature free WiFi!

Richmond International Airport is dedicated to providing all customers with a pleasant travel experience. The airport offers many services and facilities designed to assist passengers with disabilities. Please view Customers with Special Needs for more information.

Thanks for traveling with us!

FREE WiFi

Responding to widespread customer demand, Richmond International Airport began offering free wireless internet (WiFi) in early 2003, making it a pioneer among U.S. airports not only for the sizeable footprint of the service area in the terminal, but also for the access on a "no charge" basis.

With wireless computer access at your fingertips in the terminal, you can reply to emails, check the stock market, read the day's top stories, keep your business moving or just surf the 'net. WiFi is available at the gate and in the restaurants, ticketing area, baggage claim area, Atrium and Business Center. It's easy, it's fast and it's free.

Business Center

In town on business and need a location to catch up on work while waiting for a flight? Not a problem. Richmond International Airport has designed facilities with business travelers in mind.

Open from 5:00 a.m. to 10:00 p.m. and located in the terminal building's upper level connector, RIC's Business Center offers travelers meeting space and communication services.

RIC's Business Center also has two small conference rooms, with seating for four (4) and six (6) people, respectively, for rent. The rental rates are $30 per hour ($230 maximum) for the 4-person room and $40 per hour ($240 maximum) for the 6 person room.

For information about conference room availability and rentals, please call 804-226-3013.

Banking

A branch of BB&T of Virginia, located on the upper level of the terminal building, offers full-service banking for customers Monday–Friday from 10:00 a.m. to 2:00 p.m. For banking questions, contact RIC's BB&T branch at 804-226-3640.

Additionally, automated teller machines (ATMs) provided by BB&T and SunTrust Bank are located in and around the terminal building.

Visitor Information

New to the city? Looking for a place to stay or a good restaurant? In town for some sightseeing? Stop by our Visitor Information Center and learn about what the Greater Richmond Region has to offer.

Located in the lower level of the terminal building, RIC's Visitor Information Center is operated by Richmond Region Tourism.

Hours of Operation:
Monday thru Friday - 9:30 a.m. - 4:30 p.m.
Saturday and Sunday - 12:00 p.m. - 5:00 p.m.

Phone: 804-236-3260.

Lost and Found

Contacting Lost and Found is a good place to start if you've misplaced something while traveling through our airport. Items that are lost in common areas of the terminal, including at security checkpoints, or on EasyPark shuttles, may have found their way into Airport Lost and Found.

At RIC, Lost and Found items are managed by the Airport Communications Center. If you have lost an item in the terminal, please call 804-226-8585 (24/7).

Once ownership is confirmed, items may be 1) retrieved by on-site pickup (by appointment) or 2) shipped by U.S. Mail or FedEx (restrictions apply). On-site pickup is available during normal business hours. A photo ID is required. The airport will hold unclaimed property for a maximum of 60 days.

For items lost onboard an aircraft or in a gate seating area, please contact your airline.

For items lost in a rental car, please contact your rental car agency.

Pet Relief Areas

Richmond International Airport has two conveniently located pet relief areas for your four-legged travel companions. These two lush grassy areas are located conveniently between the parking garage and the terminal. Waste bags and trash receptacles are provided, as well as bench seating, in the clean, well-kept area.

Signage to these pet areas is located inside the terminal, but, as many visitors say, you simply "can't miss" the pet area. It is a verdant oasis that greets you on the way into or out of the airport.

Customers with Special Needs

Richmond International Airport is dedicated to providing all customers with a pleasant travel experience. To meet the needs of travelers, the airport provides services and facilities designed to assist passengers with special needs throughout the terminal building.

Learn more >

USO Center

Due to increased military travel, the United Service Organizations now offers a USO Center in the terminal. Active duty and retired military personnel, National Guard members, reservists, merchant marines and their dependents are welcome in the center, which is open daily from 8:00 a.m. to 9:00 p.m. Military ID is required for entry. To learn more about the USO Center at RIC, or for information on volunteering, please call 804-236-7234 or visit hrcv.uso.org.

Inter-Faith Chapel

The Inter-Faith Chapel at Richmond International Airport offers a quiet oasis away from the rush and demands of travel and work. All persons are welcome – from passengers and visitors who feel the need to pray and read, to employees who seek a few moments of quiet meditation.

Located in the lower level of the terminal building, the chapel is open 24 hours a day, 7 days a week.

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