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RIC Wins ACI-NA Human Resources Change Management Program Award

Jul 1, 2024

Miami, FL – Airports Council International-North America (ACI-NA), a trade association that represents commercial service airports in the United States and Canada, announced that Richmond International Airport (RIC) was a winner of the 2024 Human Resources Excellence Recognition Program Awards. San Francisco International Airport (SFO) received the “Overall Human Resources Program Award”, and Richmond International Airport (RIC) was the “Change Management Program Award” winner.

“Human resources play an integral role in establishing and implementing a positive workforce culture at airports,” said ACI-NA President and CEO Kevin M. Burke. “San Francisco International Airport and Richmond International Airport instituted industry-leading programs that invest in the people who run our airports. Their programs are vital to creating the next generation of aviation leaders, and I applaud them for their extraordinary work.”

RIC’s human resources programs take an innovative and proactive approach for airports to engage with its employees, track employee growth, provide employee development opportunities, and establish community engagement initiatives. In addition, the Airport has developed HR programs that are at the forefront of building future leaders in the aviation industry.

“Receiving this award from ACI-NA is a testament to Richmond International Airport’s unwavering commitment to innovation and excellence in human resources change management,” said Capital Region Airport Commission CEO and president Perry J. Miller, Ph.D., A.A.E., I.A.P. “Our dedication to coaching, enhancing communication skills, and boosting efficiency among our current leaders is not just an investment in our airport, but in the entire industry’s future. And at our core, we believe in cultivating industry leaders through a robust educational and workforce development pipeline. Together, we are building a legacy of leadership, growth, and sustained success.”

RIC representatives in attendance at the awards ceremony include Uday Nethula, Chief Human Resources Officer, Pamela Kelley, Human Capital and Benefits Manager, Basil Dosunmu, Chief Financial Officer, Russ Peaden, Director of Properties and Concessions, and Aimee Gagliardone, Contract Administrator, Properties & Concessions.

About Richmond International Airport (RIC)

Richmond International Airport’s vision is to move people, business, and commerce to advance the Richmond region. Nine passenger airlines and four dedicated cargo carriers offer domestic service from Richmond International Airport (RIC) with connecting options to points around the globe. According to the Commonwealth of Virginia, Airport activities create nearly 16,000 jobs and contribute about $2.1 billion in economic activity annually to Virginia’s Capital Region. To learn more, please visit RIC on the web, Twitter, Facebook, Instagram, or LinkedIn.



Troy M. Bell, C.M., Director – Marketing & Air Service Development/PIO,

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